| Services
- Web Hosting FAQs and Restrictions |
- How
long does it take for an account to get activated?
- What
are Subdomains?
- What
are Addon Domains?
- What
are Pointed or Parked Domains?
- How
do I manage my settings such as email accounts,
subdomains, and MySql databases?
- What
sort of website statistics do I get?
- Do
you host adult sites, warez sites, download
sites, or programs that are cpu intensive?
- Can
I mass mail email to people?
- What
about backing up my site contents?
- How
often can I access my website and ftp into it?
- When
will I be able to view my website via it's domain
name?
- What
are the specs of the system my site(s) will
be on?
- What
are some of the paths?
- Can
I use CGI programs outside of the CGI folder?
- When
I ftp into my website where do I put my files?
- Can
I check my email from within my website for
when I am away from my home computer?
- Can
I have some information on your network and
bandwidth?
- Do
I need a secure website and a certificate?
- I
need more assistance. Where do I go?
|
| 1.
How long does it take for an account to get activated? |
| Please
allow up to 24 hours for hosting accounts to be
set up. We have most hosting accounts set up within
a couple of hours, depending upon our workload.
Reseller accounts will also be set up within a 24
hour time frame providing we have sufficient ip's
available. In cases where we do not have enough
ip's available reseller accounts will be set up
as soon as we get more issued. |
| 2.
What are Subdomains? |
| An
example of a subdomain is http://sub.domain.com/
|
| 3.
What are Addon Domains? |
 |
| Example:
http://addon.yourdomain.com where addon is a subdomain
created that your second domain resolves to. The
additional domains go to folders inside your hosted
domains but do not have their own control panel
like hosted domains like the reseller accounts provide.
|
| 4.
What are Parked Domains? |
| When
you have more than one domain resolve to the same
website. One hosted domain with mutliple domains
going to that same domain is an example. |
| 5.
How do I manage my settings such as email accounts,
subdomains, and MySql databases? |
| Every
website account comes with a control panel that
allows you to add and remove these (limited by the
amount allowed by the plan you choose). |
| 6.
What sort of website statistics do I get? |
|
| Raw
access logs, graphical layouts, and text readouts
of the visitors to your site. These cover everywhere
from where they came from to what browsers they
were using. Each website account can access the
raw access logs, AwStats, Webilizer Stats, Analog
Stats, and Bandwidth reports from the control panel. |
| 7.
Do you host adult sites, warez sites, download sites,
or programs that are cpu intensive? |
|
No.
Child safe content only, and download sites bog
down a server too much hampering the performance
of other customers websites. To make things fair
for all users on the server we also do not allow
scripts such as message boards that run off text
databases. Legal Adult Content is NOT allowed
on our (Basic Plans 1, 2, and 4 are shared
servers) shared or VPS servers. You must have
a dedicated servers for Legal Adult Content. If
the hosting sevice determines you are in violation
of this your site will be suspended without notice.
No illegal Content of any kind is allowed.
ONLY CHILD safe & legal content is allowed.
No Exceptions. Violations will result in your
domain account being suspended without notice.
You will not be entitled to refunds if your found
in violation.
|
| 8.
Can I mass mail email to people? |
| No.
Spamming is not allowed. If you have a mailing list
where people ask to be on your list (opt-in lists)
then mailing on larger scales is fine. If you have
a long list please email us at web-hosting
at mrdesignworks.com to determine if it will
be ok. |
| 9.
What about backing up my site contents? |
|
| Backing
up the contents of websites is the users responsibility.
You can backup your website from within your control
panel and backup your databases using PhpMyAdmin.
MRDesignWorks(Hosting accounts only) is not and
will not be responsible for the contents of peoples
websites. The hosting service does backup files
incase of accidental data loss however. You should
not rely on the hosting service backups. |
| 10.
How often can I access my website and ftp into it? |
| 24
hours a day, 7 days a week |
| 11.
When will I be able to view my website via it's
domain name? |
| It
can take up to three days to propagate throughout
the web but usually within 48 hours your site should
be visible using it's domain name. |
| 12.
What are the specs of the system my site(s) will
be on? |
|
The
specs of the servers are:
Operating system: Red Hat Linux 8.x
Server: From 2.53GHZ to Xeon Dual 2.4 GHZ
Ram: From 1GB to 2GB. |
| 13.
What are some of the paths? |
Perl:
usr/bin/perl
Sendmail: usr/sbin/sendmail |
| 14.
Can I use CGI programs outside of the CGI folder? |
| Yes.
CGI is enabled to work anywhere within your website. |
| 15.
When I ftp into my website where do I put my files? |
| Upload
all of your files to the "www" folder.
|
| 16.
Can I check my email from within my website for
when I am away from my home computer? |
|
| You
sure can. You can access your email from within
your control panel. |
| 17.
Can I have some information on your network and
bandwidth? |
Network
and Bandwidth top
24x7x365 Network Monitoring
All critical ports are monitored including: FTP,
HTTP, SMTP, HTTPS, SSH, POP3
Cisco powered network
100Mbps burstable connections
Backbones:
Gig to Abovenet
Gig to Williams |
| 18.
Do I need a secure site and a certificate? |
| If
your site is requesting the sender to enter infomation
that is sensitive such as credit card information
you do need a secure site and a certificate. Some
payment processing options allow you to link to
the payment processing site. In those cases you
may not need a secure site. An example is PayPal.
Secure sites require a dedicated IP address. Dedicated
IP address add $2.50 per month to the hosting plans.
Secure pages on a site can be identified by seeing
a padlock at the bottom of the page and https instead
of http in the link. |
| 19.
I need more assistance. Where do I go? |
| E-mail
to: web-hosting
at mrdesignworks.com |
