Frequently Asked Questions
Yes. All sites now need a certificate. The requirements for certificates have evolved. You no longer need a dedicated IP address for certificates. Effective July 2018 Google Chrome will flag any site that does not have a certificate as insecure. There differant types of certificates. If your site is not collecting sensitive information or collecting payment informations you only need our free basic certificate that automatically self renews. If your site is requesting the sender to enter information that is sensitive such as credit card information you will need to purchase a certificate that has a annual renewal. We can have the cerificate installed on your account if you chose to host your website with us. Some payment processing options allow you to link to the payment processing site. In those cases you may not need a secure site. An example is PayPal. Secure pages on a site can be identified by seeing a padlock at the top or bottom of the page and https instead of http in the link.
Backing up the contents of websites is the users responsibility. You can backup your website from within your control panel and backup your databases using PhpMyAdmin. MRDesignWorks(Hosting accounts only) is not and will not be responsible for the contents of peoples websites. The hosting service does backup files incase of accidental data loss however. You should not rely on the hosting service backups.
Every website account comes with a control panel that allows you to add and remove these (limited by the amount allowed by the plan you choose).
Please allow up to 24 hours for hosting accounts to be set up. We have most hosting accounts set up within a couple of hours, depending upon our workload. Re seller accounts will also be set up within a 24 hour time frame providing we have sufficient lp's available. In cases where we do not have enough ip's available re seller accounts will be set up as soon as we get more issued.
Raw access logs, graphical layouts, and text readouts of the visitors to your site. These cover everywhere from where they came from to what browsers they were using. Each website account can access the raw access logs, AwStats, Webilizer Stats, and Bandwidth reports from the control panel.
No. Child safe content only, and download sites bog down a server too much hampering the performance of other customers websites. To make things fair for all users on the server we also do not allow scripts such as message boards that run off text databases. Legal Adult Content is NOT allowed on our (Basic Plans 1, 2, 3, 4, and 5 are shared servers) shared or VPS servers. You must have a dedicated servers for Legal Adult Content. If the hosting service determines you are in violation of this your site will be suspended without notice. No illegal Content of any kind is allowed. ONLY CHILD safe & legal content is allowed. No Exceptions. Violations will result in your domain account being suspended without notice. You will not be entitled to refunds if your found in violation.
No. Spamming is not allowed. If you have a mailing list where people ask to be on your list (opt-in lists) then mailing on larger scales is fine. If you have a long list please e-mail us at contact at mrdesignworks.com to determine if it will be ok.